What Do The New AEP Smart Meters Mean For Customers?

AEP will be introducing Smart Meters to their electric gauges statewide over the next four years.

The Smart Meters will help to reduce costs for AEP, as well as provide more accurate readings for customers throughout the year. The first suburb to receive the new devices is Delaware.

Customers in Worthington, Dublin, and New Albany will also receive smart meters before 2017 is over. In 2018, AEP will get meters throughout the Columbus Metro area, with Grandview, Hilliard, Bexley, and Whitehall rounding out the year.

The project is expected to continue until 2021. 900,000 meters will be installed across the state, with 1.5 million customers serviced.

How does the installation affect customers?

The process is fairly simple. Customers can expect:

  • 10-day notice before scheduled installation
  • 2-minute installation
  • A brief power outage while AEP replaces the old meter
  • For more information about the new smart meters, or to see a map of scheduled smart meter locations, please click here.